Wednesday 26 August 2009

Download

Gosh what a week.

I'm currently sat on the National Express service to Middlesbrough via Darlington. Managing to fit in a sneaky visit to my sister-in-law and niece while they're over from the States. A marvelous thing this internet. Great to be sitting on the train with internet access, allows me the time to catch up on things, including my blog.

Some serious blogging (downloading) required today! After such a 'lazy' weekend, Monday plonked us right back into the fast lane.

On Monday morning the flooring company were booked in to deliver the flooring for the studios between 10-11. Kevan and I rushed at break-neck speed to get to the shop for 10am... 10am turned into 11am, 11am turned into 11.30am. First phone call was made, to be told/ 'Oh no, they weren't due with you until 12'. So, patiently we took this new information on board and busied ourselves with the usual paining, planning etc. By 12.20 we were starting to get a little agitated, namely due to the 3 million other tasks we needed to complete that day. 1230, phone call number two made, when we were told, 'The driver will be with you within half an hour'. We rather angrily accepted this fate. Half an hour came & went. Our phone rang...'Can we have the measurements for the rooms again please, as we need to cut the flooring?'. An hours worth of arguments, hot & sore heads took place. End result - the carpet guy came out to us to measure....bringing the uncut flooring with him, presumably hoping to deliver and clear off - as they're terms state 'order complete once purchases delivered', with no option of refund or returning goods,

By 4pm that day we had agreed that, as way of compensation, the carpet guy would come back tomorrow (with the flooring) and lay it for us, gratis. Absolutely unreal how companies choose to treat their customers these days, whatever happened to 'the customer is always right'?

So...everything else we had planned for Monday started to happen at 4pm, marvelous. Anyway, retail therapy is always the answer. Off to purchase flat-screen TV (to display folios in the coffee bar), water boiler, artists' butlers sinks, kitchen units and a new bed for one of our tenants. Ooooh, suddenly everything's right with the world. Returned home at 10pm ready to start the day's paperwork...and fit some sleep in there somewhere.

Tuesday - 0750 - flooring guy WAS there! The following hour was filled with paranoia - every time he left the shop to go to his van we were there watching, 'Where's he going? Will he come back'? Within an hour & a half he (and his brother) had laid the flooring in all rooms, miraculous! Great too, saved us (well Kevan) lots of work/time. Good day.

New shop fitter due on site at 9am, however had to reschedule due to other commitments. He arrived at 4pm, after the usual public transport failings etc. Top guy though. Pretty much pinned down the design/requirements etc. Unfortunately, we are going to be a little behind schedule (since the first shop fitter went AWOL). This news took a short while to get used to, my frustration levels peaked some time ago, I am now a well-adjusted, patient individual, so an extra 4 weeks really isn't a problem!!! Cough, splutter..... Onwards and upwards.

So, today and tomorrow will be spent mainly on trains, but a good few hours with my beautiful niece and sister-in-law, soooooo excited, it's been a long time. Then back down tmw, reaching Rochester in the arvo. I am sure Kevan will work miracles whilst I'm away, good fella. Sorry for leaving you in the lurch!

Friday will bring some serious organisation... Hatch a plan to allow studio residents to move into their spaces before the coffee bar is open. Look into staffing requirements, employment law etc. Investigate VAT registering requirements. Book in electrician, plumber, arrange for the phone & internet to be connected...blah.

Ok, think that's the 'download' done for now.

Saturday 22 August 2009

Lazy Days

Lazy day for The Deaf Cat today but I guess everyone deserves one of those now and again.

When I say 'lazy', we've still been sourcing coffee bar cups, sleeves, products etc. We've also been plotting exciting promotions to bring to our customers and the artists we will be promoting.

It's good, and important, to have some time to sit back, recharge the batteries & think on...

Back to it tomorrow.

Friday 21 August 2009

Further shaping of The Deaf Cat

Well, life for The Deaf Cat today started with a rather comprehensive tutorial from super-blogger Dee Hudson. Thanks Dee. There's really not a lot this lady does not know about blogging. Look forward to having some time to develop this skill in the future, bit of an ongoing learning curve I think.

Then it was off down to the coffee bar to measure up for some flooring in the studios. All ordered, delivery Monday, lovely.

After being let down by our previous shop fitter we have arranged for another to come down, on Tuesday, exciting. Coffee shop designs, chiller cabinets and the like. Hope to get this all sewn up, signed, sealed and delivered PDQ!

And...just when I thought the painting had ended - there was yet more. Just final touches to the flooring in the gallery, so not too laborious. Kevan carried out his perfect hole-repairing skills to the walls in the gallery, filled them with plaster, ready to be PAINTED, oh joy. Can you tell I'm a little bored with painting right now?..

CV's are now coming in thick and fast for possible Barista positions in the coffee bar. I hope to get on top of these next week and start to organise a bit of a plan in terms of what staffing requirements we are likely to have, and more importantly, afford.

We are looking to recruit a bank of part-time staff to work on 'Zero Hours Contracts', which basically means any employee is not committed to working defined hours/days for us, they can pick and choose (relatively speaking), and likewise, as employers we do not guarantee the number of days or hours we are able to give to staff, this allows for flexibility to both parties.

Thursday 20 August 2009

The Deaf Cat Studios, Gallery, Coffee Bar

Having been meaning to start writing a blog for sometime now and guess being 'sleepless at 4am' is as good a time as any!

So why no sleep...when days are filled with painting, designing shop fitting, sourcing equipment, employment contracts, insurance, blah..? No idea but hopefully it will come soon...

We have had the keys for just over four weeks and it's quite amazing how much we've achieved in so little time. Three floors of coffee bar, gallery & studios have been painted, new light fittings, secured tenancies on the studios, etc. Thanks to the many, many people who have helped us, truly appreciated.

Still soooooo much left to organise that sometimes it can feel pretty overwhelming, although I wouldn't swap it for the world! Sure beats any other 'job' I've ever had!

So...on with the show!